Oumi Website Terms of Service

Last updated: 20 May 2026

IMPORTANT NOTICE: please read carefully. The following constitutes a legally binding contract.

This document, the Oumi Website Terms of Service (referred to in what follows as “this Agreement”), governs the way you may use the website operated at www.oumi.sg, together with all of its pages, applications, features, functionality and the goods, services and offerings made available on or through it, and any related microsites, applications or digital platforms maintained by us in connection with the venue (each of the foregoing, and all of them collectively, “this Site”). This Agreement is entered into between 1-Spring Pte Ltd (UEN: 202100939Z), the operating entity behind Oumi (referred to as “Oumi”, “we”, “our” or “us”), and you, regardless of whether you visit this Site on your own account, through a representative, or in the interests of another individual or organisation (referred to as “you”).

Whenever you view, browse, post on, communicate through, make a reservation via, transact on, or otherwise interact with this Site in any manner (each such action, a “Use”), you confirm your agreement to be bound by this Agreement and by the Oumi Privacy Notice (which is published at www.oumi.sg/privacy). If you are not willing to be bound, you are not permitted to Use this Site.

We retain the right, exercisable in our sole discretion, to add to, amend, restate or withdraw any part of this Agreement at any time. Any such update becomes effective at the moment it is posted to this Site, unless we state otherwise. If you continue to Use this Site after we post an update, your continued Use will be treated as your acceptance of the updated version. We suggest that you revisit this Agreement from time to time.

Particular activities offered on this Site, such as table reservations, event enquiries, the 1-Insider loyalty programme, gift vouchers, or contracts for private hires, may be subject to further terms and conditions. You agree to comply both with this Agreement and with any further terms that apply to a specific activity you undertake.

1. About Oumi

Oumi is a Singapore-based hospitality concept operated by 1-Spring Pte Ltd. Where this Agreement refers to “Oumi”, the reference is to 1-Spring Pte Ltd in its capacity as operator of the following:

Oumi (the restaurant venue);
any further concept, experience, programme or digital platform that Oumi may introduce from time to time under the same operating entity.

2. Eligibility

Your Use of this Site is conditional upon all of the following being true at the time of your Use:

you are eighteen (18) years of age or older;
you have the legal capacity to form a binding contract; and
your Use of this Site is in compliance with every law applicable to you, the laws of Singapore included.

By Using this Site, you represent and warrant that each of the foregoing is correct. If even one of them is not, your Use of this Site is not authorised.

3. Site Content and Intellectual Property

The whole of the material made available on this Site, comprising information, data, text, software, images, photographs, illustrations, graphics, logos, designs, audio recordings, video recordings, branded names, menus, sample menus, recipes and other materials, as well as the way in which this Site has been selected, arranged and designed (taken together, the “Content”), is the property of Oumi or has been licensed for our use.

Provided that you comply with this Agreement, we grant to you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Content, but only in connection with your personal and non-commercial Use of this Site.

Other than as this Agreement expressly permits, you must not adapt, alter, save, upload, post, reproduce, distribute, publish, transmit, copy, broadcast, transfer, sell, resell, perform, license, sublicense, derive works from, scrape, index for resale or commercial republication, or otherwise exploit the Content, whether in part or in whole, in any form and through any means, save with our prior written permission.

Trademarks

Trademarks, service marks, trade names, logos and brand identifiers belonging to 1-Spring Pte Ltd and Oumi are featured on this Site. These include, without limitation, the “Oumi” word mark and logo, together with (where displayed) the “1-Insider” mark (collectively referred to as the “Marks”). The Marks enjoy protection under both Singapore law and international intellectual-property frameworks. No part of this Site should be read as conferring any right or licence to use any of the Marks. Where third-party trademarks are referenced on this Site, they remain the property of their respective proprietors and appear only for the purposes of identification.

4. Restrictions on Use

In addition to any restriction set out elsewhere in this Agreement, in connection with your Use of this Site, you undertake that you will not:

introduce any device, programme, routine, automated agent, bot, robot, spider, crawler, scraper, data-mining utility, virus, worm, Trojan, malware, time-bomb or any other code or mechanism (each, a “Harmful Mechanism”) for the purposes of (i) interfering with, disrupting, altering, destroying, impairing or otherwise hindering the proper operation of this Site, or (ii) monitoring, scraping, harvesting, copying or extracting this Site or the Content;
submit to this Site any file, message or data which contains a Harmful Mechanism;
decompile, disassemble, reverse-engineer or otherwise attempt to extract the source code of any software underlying this Site;
bypass, breach or circumvent any security, authentication or access-control mechanism applied to this Site, including where doing so would contravene the Computer Misuse Act 1993 of Singapore;
ignore any robot-exclusion header applied to this Site, or otherwise reach this Site by automated means;
transmit unsolicited or unauthorised commercial communications, including any that would contravene the Spam Control Act 2007 of Singapore;
spoof, forge or otherwise transmit altered, misleading or false source-identifying information;
pretend to be any other person, or misrepresent your association with any individual or organisation;
gather, harvest or store the personal data of other Site users absent their express consent and an applicable lawful basis under the Personal Data Protection Act 2012 (“PDPA”);
deep-link to any portion of this Site (such as the reservation flow) for commercial purposes without our prior written consent;
frame, mirror or otherwise incorporate any portion of this Site or Content within another website, application, product or service without our prior written consent;
embed any of the Marks or Content within meta tags, hidden text or metadata absent our express written consent;
employ this Site to engage in conduct that infringes, misappropriates or otherwise violates the intellectual-property, privacy, publicity or other rights of any third party;
employ this Site to publish or transmit material that is fraudulent, dishonest, misleading, defamatory, obscene, vulgar, harassing, discriminatory, threatening or otherwise unlawful; or
aid, abet or otherwise enable a third party to do any of the foregoing.

Should you breach this Agreement, we reserve the right, in our sole discretion, to suspend or terminate your access to this Site.

5. Reservations and Bookings

Where this Site provides functionality enabling you to reserve a table, raise an event enquiry, or make any other booking at Oumi, you accept the following undertakings:

all reservations must be genuine, made in good faith, and intended for use by you and the guests in your party (or by individuals on whose behalf you are duly authorised to act);
no reservation made via this Site may be resold, transferred for commercial gain, or posted on a third-party platform, unless we have given written agreement in advance;
speculative, false, fraudulent or duplicative reservations are prohibited, as are any reservations made in anticipation of demand for resale;
the information you supply at the time of booking must be accurate and complete; and
you will observe any cancellation, deposit, no-show and minimum-spend conditions notified to you at or before the time of booking.

We reserve the right to cancel or modify any reservation, exercisable in our sole discretion, where the reservation appears to have been made fraudulently, contains an error (a pricing or availability error included, even if that error was ours), or has otherwise been made in breach of this Agreement. If a cancellation occurs, any refund, where applicable, will be processed in line with the cancellation policy that applies to the reservation in question.

Particular events, programmes or experiences at Oumi may impose additional booking conditions, including, for example, deposit, minimum-spend or dietary requirements. Once you book the relevant offering, those further conditions become a part of this Agreement.

6. Accounts and Passwords

You may be required to register an account, and to set up a username, password or other access factor (the “Credentials”), in order to access certain parts of this Site, for example the 1-Insider loyalty programme or certain reservation functionality.

It is your responsibility to keep the Credentials confidential and to take responsibility for every activity that takes place under your account. Please contact us promptly if you become aware of any unauthorised use of your Credentials or of any other breach of security. We may, in our sole discretion and without prior notice, suspend or terminate your account where you have breached this Agreement or where we reasonably suspect that fraudulent or unauthorised activity has occurred.

7. Your Communications and User Content

Should you provide to us any feedback, questions, comments, proposals, suggestions, reviews, photographs, images, designs, audio, video, ideas, concepts, recipes, know-how or other materials (taken together, “Communications”), whether through this Site, by email, through social media, or by any other channel, you grant to Oumi a worldwide, non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right and licence to:

use, reproduce, modify, adapt, translate, distribute, publish, derive works from, publicly display, perform and otherwise exploit the Communications in any medium now existing or hereafter developed, for any purpose whatsoever, the marketing of Oumi included; and
use the name, social-media handle or other identifier supplied with the Communications, and provide attribution as we consider appropriate (or to provide no attribution at all).

You represent and warrant that you own or otherwise control all rights in each of the Communications you submit, and that the Communications do not infringe the rights of any third party. Insofar as the law permits, you waive any moral rights you might have in the Communications.

We are not obliged to publish, retain or respond to any Communication. We may, in our sole discretion, monitor, review, edit, take down or decline to publish any Communication, including any that we regard as being in breach of this Agreement, or as defamatory, offensive, infringing, misleading or otherwise inappropriate.

Kindly refrain from sending us confidential or sensitive personal information through unsecure channels (for example, ordinary email or unsolicited messages). Where you do so, you do so entirely at your own risk.

8. Third-Party Sites and Links

This Site may include links, integrations or embeds connecting to websites, applications, services and content operated by third parties (“Third-Party Sites”), including, for example, reservation systems, payment processors, social-media platforms, advertising networks and analytics services. We exercise no control over Third-Party Sites and we accept no responsibility for their content, products, services, practices or policies.

Links to Third-Party Sites are provided merely for your convenience, and do not amount to an endorsement by us of those sites or their operators. Your use of any Third-Party Site is at your own risk and is subject to the terms and privacy policies of the relevant Third-Party Site operator.

9. Accessibility

We are committed to keeping this Site reasonably accessible to all visitors, including persons living with disabilities, and we welcome any feedback you may wish to share with us. Should you encounter an accessibility difficulty, please write to us at reservation@oumi.sg, and we will use reasonable efforts to address the issue.

10. Our Right to Make Changes

We reserve the right, at any point in time and without giving prior notice, to make modifications, corrections, suspensions, removals or improvements affecting this Site, the Content, Oumi as a venue, and the products, services and offerings described on this Site. The foregoing includes the right to revise menus, pricing, opening hours, event programming and venue availability. Where you have already entered into a confirmed transaction with us, such as a paid reservation, any subsequent change will not affect your existing rights under that transaction except where the applicable booking terms expressly permit.

11. Indemnification

To the fullest extent the law permits, you agree to indemnify, defend and hold harmless Oumi, 1-Spring Pte Ltd, our affiliates and our respective directors, officers, employees, agents, contractors, licensors and service providers (each, an “Indemnified Party”) from and against any and all claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

any breach by you of this Agreement;
your Use of this Site (including any transaction concluded on or through this Site);
any Communication submitted by you;
any breach by you of an applicable law or third-party right; or
any unauthorised use of your account or Credentials that is attributable to a failure on your part to keep the same secure.

Nothing in this section limits or excludes any liability that cannot be limited or excluded under Singapore law.

12. Disclaimers and Limitation of Liability

Disclaimers

Your Use of this Site is entirely at your own risk. This Site, the Content and any related goods, services, features and functionality are provided to you on an “as is” and “as available” basis. To the fullest extent the law permits, we disclaim every representation, warranty and condition of any kind, whether express, implied or statutory, the foregoing including any implied warranty of merchantable quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability and compatibility.

We do not give any warranty that this Site will be uninterrupted, error-free, secure or free of viruses or other harmful components, nor any warranty that the Content will at all times be current, accurate or complete.

Limitation of liability

To the maximum extent the laws of Singapore permit:

no Indemnified Party shall be liable to you for any indirect, incidental, consequential, special, punitive or exemplary loss or damage, including, without limitation, loss of profit, revenue, business opportunity, goodwill, data or wasted time, arising out of or in connection with this Site, the Content or this Agreement;
our total aggregate liability to you arising out of or in connection with this Site or this Agreement, whether in contract, tort (negligence included), statute or otherwise, is limited to whichever is the greater of (a) S$100 and (b) the total sum paid by you to us in respect of the transaction giving rise to the claim during the twelve (12) months immediately before the claim; and
where you have purchased through this Site any product or service that is supplied by a third party (and not by Oumi), we accept no responsibility for that product or service, and your only recourse is against the third-party supplier.

Liability we do not exclude

Nothing in this Agreement excludes or restricts our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
any other liability that the laws of Singapore do not permit us to exclude or restrict, including under the Unfair Contract Terms Act 1977 and the Consumer Protection (Fair Trading) Act 2003.

13. Privacy

How we collect, use and disclose your personal data in relation to this Site is dealt with in our Privacy Notice, published at www.oumi.sg/privacy. The Privacy Notice forms a part of this Agreement.

14. Notice of Intellectual-Property Infringement

We respect the intellectual-property rights of others. If you believe in good faith that material on this Site infringes a copyright or other intellectual-property right which you own or are authorised to enforce, you may submit a written notice to us setting out the following:

the name, address, telephone number and email address of the complaining party;
identification of the work alleged to have been infringed (or, where the notice concerns multiple works, a representative list of them);
identification of the offending material on this Site, including the URL or other information sufficient to enable us to locate it;
a statement that the complaining party has a good-faith belief that the manner of use complained of is not authorised by the rights-holder, by the rights-holder’s agent, or by law;
a statement that the information set out in the notice is accurate, and that the complaining party is the rights-holder or is duly authorised to act on the rights-holder’s behalf; and
the physical or electronic signature of the complaining party.

The above procedure is intended to align with the take-down framework contained in the Singapore Copyright Act 2021. On receipt of a properly completed notice, we reserve the right to remove the allegedly infringing material and to take any further action we consider appropriate, including the suspension or termination of accounts belonging to repeat infringers.

Please send notices to:

1-Spring Pte Ltd

(Attention: Oumi Compliance)

88 Market Street, #51-01

Singapore 048948

Email: reservation@oumi.sg

15. No Agency

Nothing in this Agreement gives rise to any agency, partnership, joint venture, employment or franchise relationship as between you and us. You and Oumi are independent parties.

16. Dispute Resolution

Should any dispute, claim or controversy arise out of or in connection with this Agreement, this Site or your Use of this Site (a “Dispute”), you agree to use reasonable efforts to resolve it amicably and informally with us before commencing any formal proceedings. To begin the informal process, please send a written notice to reservation@oumi.sg, describing the Dispute and identifying the relief you seek. We will respond within thirty (30) days.

If the Dispute remains unresolved sixty (60) days after the date of your initial written notice, the parties may, by mutual agreement, refer the matter to mediation administered by the Singapore Mediation Centre under its mediation procedure then current. Each party shall bear its own mediation costs, unless the parties agree to the contrary.

Where neither informal discussion nor mediation has produced a resolution, the Dispute will be subject to the exclusive jurisdiction of the courts of Singapore, as provided in Section 17.

Nothing in this section prevents either party from applying to the courts of Singapore for urgent injunctive or other equitable relief to protect its rights (intellectual-property rights included), or from bringing an individual claim before the Small Claims Tribunals of Singapore where the claim is within their jurisdiction.

17. Governing Law and Jurisdiction

This Agreement, together with any dispute or claim arising out of or in connection with it, its subject matter or its formation (whether contractual or non-contractual), shall be governed by, and construed in accordance with, the laws of Singapore.

Subject to Section 16, you and we agree that the courts of Singapore shall have exclusive jurisdiction to settle any Dispute. You and we irrevocably submit to that jurisdiction and waive any objection to it.

For the avoidance of doubt, this Agreement is not governed by the United Nations Convention on Contracts for the International Sale of Goods.

18. General Provisions

Severability

If a court of competent jurisdiction holds any provision of this Agreement to be invalid, unlawful or unenforceable, that provision shall be severed and the remaining provisions of this Agreement shall continue in full force and effect.

Entire agreement

This Agreement, taken together with our Privacy Notice and any further terms applicable to particular transactions on or through this Site, constitutes the entire agreement between you and us in relation to the subject matter of this Agreement, and supersedes any prior agreement, understanding or communication, whether written or oral.

No waiver

Any failure or delay on our part in exercising a right or remedy under this Agreement does not amount to a waiver. A waiver is effective only when given in writing by an authorised representative of 1-Spring Pte Ltd.

Assignment

You shall not assign or transfer any of your rights or obligations under this Agreement without our prior written consent. We may assign or transfer our rights and obligations under this Agreement to any of our affiliates, or to any successor in interest in connection with a merger, acquisition or sale of business or assets.

Electronic notices

Any notice we give to you under this Agreement may be given by email to the address you have supplied to us, or by being posted on this Site. Any notice you give to us under this Agreement should be sent by email to reservation@oumi.sg or by writing to our registered address shown below.

Third parties

Save as expressly stated in this Agreement, a person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce any term of this Agreement.

Survival

Sections 3 (Site Content and Intellectual Property), 7 (Your Communications and User Content), 11 (Indemnification), 12 (Disclaimers and Limitation of Liability), 16 (Dispute Resolution), 17 (Governing Law and Jurisdiction) and 18 (General Provisions) shall survive termination of this Agreement.

19. Contact Information

Any question about this Agreement should be addressed to us at:

1-Spring Pte Ltd (UEN: 202100939Z)

operator of Oumi